The following is important information regarding the measures being implemented by Knoxbrooke in response to the coronavirus (Covid-19). We will continue to provide families, carers, supported employees and staff updates as to the status of all Knoxbrooke sites.
Knoxbrooke is offering alternative services for those affected by the closures. If you would like 1:1 in-home support by a homecare worker, please email:
email@example.com or call 0419 109 321 if residing in Melbourne’s outer east or email firstname.lastname@example.org or call 0418 311 516 if residing in West Gippsland.
Official advice is to follow these steps to help slow the spread of the virus and to reduce the risk of infection:
Wash your hands with soap and water regularly and thoroughly for at least 20 seconds each time
Cough or sneeze into your elbow or into a clean tissue, then throw the tissue in the bin
Stay 1.5 metres away from others. If you are sick, stay home
If you're feeling sick or showing symptoms of coronavirus, you should call your GP for advice — they will tell you if you need to get tested
For more information and tips to help improve your safety and wellbeing, visit the Federal Government's official advice website
You can still arrange for 1 to 1 in-home support (365). Note that each 365 worker will be limited to 3 individuals only and will abide by COVID-19 safety measures. please email email@example.com or call 0419 109 321 if residing in Melbourne’s outer east and firstname.lastname@example.org or call 0418 311 516 if residing in West Gippsland.
Frequently Asked Questions:
Will I be charged if Knoxbrooke suspends my support due to the Coronavirus?
No, Knoxbrooke will not charge for support not provided.