POLICIES

Welcome from the CEO

Whistleblower Protection Policy

Privacy – Dignity and Confidentiality

Freedom from violence, abuse, neglect, exploitation and discrimination

Code of Conduct Policy and Procedure

Advocacy and other Key Contacts NDIS Tip Sheet 6

Welcome Pack – Rights & Responsibilities

Welcome Pack – Privacy & Confidentiality

Welcome Pack – Incident Management

Key documents referring to Rights, Responsibility and Quality of Service


Anti Bullying Procedure Participants Version


Charter of human rights and responsibilities


Knoxbrooke Responsibilities


Complaints brochure for families carers and advocates


Complaints brochure participants version


Quality participants version


Quality participants Aspects of each standard


Advocacy Policy


Anti Bullying Policy


Compliments Comments and Complaints Feedback Policy


Day Program Fees


Eligibility for Services Policy


Fees Policy


Freedom from Abuse and Neglect Policy


Privacy Dignity and Confidentiality Policy


Quality – Corporate and Management Standards Policy


Quality – One DHHS Standards, Corporate, Management Standards and Performance Monitoring Policy


Quality – Standard 1 – Empowerment Policy


Quality – Standard 2 – Access and Engagement Policy


Quality – Standard 3 – Wellbeing Policy


Quality – Standard 4 – Participation Policy


Quality Commitment Statement


Retrieval of Outstanding Participant Fees Policy