Welcome to the 20th Communique regarding Knoxbrooke’s response to COVID-19 coronavirus.
Knoxbrooke’s COVID-19 Taskforce continues to monitor events locally and globally and considers all new Federal, State and Local Government announcements. The health and safety of the people we support and our team is front of mind when undertaking such reviews.
Knoxbrooke’s COVID-19 Taskforce meets as required and met earlier today following the Premiers announcement of a snap 5-day lockdown across Victoria.
Below is the status of Knoxbrooke services after incorporating the latest Victorian Government COVID-19 advice.
365 in-home support
365 in-home support remains available.
Should you wish to discuss using the 365 support service, please contact Paul McDonald, 365 Services Coordinator on 0499 501 008 or email paulm@knoxbrooke.com.au
Achieve
The Achieve service continues to be offered but will move immediately to remote learning.
Yarra View Garden Centre
Closed from close of business today. Re-opens Thursday 18th February subject to Government advice.
Yarra View Nursery & Bushland Flora
Closed from close of business today. Re-opens Thursday 18th February subject to Government advice.
Knoxbrooke Outsource
Closed from close of business today. Re-opens Thursday 18th February subject to Government advice.
Mawarra Day Services
Closed from close of business today. Re-opens Thursday 18th February subject to Government advice.
Jigsaw Industries
Closed from close of business today. Re-opens Thursday 18th February subject to Government advice.
Waratah Gardening
Closed from close of business today. Re-opens Thursday 18th February subject to Government advice.
Mawarra Op Shop and Sorting Centre
Closed from close of business today. Re-opens Thursday 18th February subject to Government advice.
Ringwood and Warragul Hubs
Closed from close of business today. Re-opens Thursday 18th February subject to Government advice.
Should you need to contact Knoxbrooke, please call the main line (9758-3666) and a team member working remotely will attend to your call.
Knoxbrooke COVID-19 Preparedness
Knoxbrooke has in place a well-prepared COVID-19 Emergency Response Plan. The Emergency Response Plan has been tested on three occasions through different simulations. We have well-drilled protocols in place to ensure the safety of clients, families, carers and team members. Recently WorkSafe attended two Knoxbrooke premises and inspected our COVID-safe plan and was satisfied Knoxbrooke was taking appropriate safety measures.
COVID-19 safety measures
Given the numbers of COVID-19 cases, please be sure to follow the DHHS advice below:
- Stay at home and get tested if you have symptoms of COVID-19, however mild
- Practise good hygiene, wash your hands and cough or sneeze into a tissue or your elbow
- Observe social distancing by maintaining at least 1.5m from anyone you don’t live with
- Wear a face covering when you leave home
(Please refer to hhttps://www.coronavirus.vic.gov.au/hygiene-physical-distancing for further information)
If a client or team member does have symptoms and gets tested for COVID-19 and is awaiting a result, please remember to advise Knoxbrooke via email (covid19@knoxbrooke.com.au) or call/SMS the Knoxbrooke COVID-19 hotline 0475 500 550.
Please re-contact Knoxbrooke once you have a result, positive or negative. For everyone’s safety, it is critical that you regularly communicate any cases of suspected or actual COVID-19.
To date, Knoxbrooke has not had a positive COVID-19 case and the COVID-19 taskforce is well-prepared to respond should this occur.
Thank you for your continued support.
Kristian Dauncey
Chief Executive Officer