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COVID-19 Communique No.22

Welcome to the 22nd communique regarding Knoxbrooke’s response to COVID-19 coronavirus.

Knoxbrooke’s COVID-19 Taskforce continues to monitor events locally and globally and considers all new Federal, State and Local Government announcements. The health and safety of the people we support and our team is front of mind when undertaking such reviews.

Knoxbrooke’s COVID-19 Taskforce meets as required and met earlier today following the Acting Premier James Merlino’s announcement that new rules will be introduced from 6pm today until at least Friday 4 June 2021. The most significant changes affecting Knoxbrooke is the temporary measure of wearing a mask whilst indoors and public gathering limits in Greater Melbourne.

Below is the status of all Knoxbrooke services after incorporating the latest Victorian Government COVID-19 advice.

365 in-home support

365 in-home support continues with more robust DHHS guidelines for disability services already in place.

Should you wish to discuss using the 365 support service, please contact Paul McDonald, 365 Services Coordinator on 0499 501 008 or email paulm@knoxbrooke.com.au

Achieve

Achieve continues with the modification that masks are to be worn when indoors and social distancing to be observed. Should you wish to discuss Achieve changes, please contact Michael Beavis, Achieve Team Leader on 0475 300 505 or email michaelb@knoxbrooke.com.au

Yarra View Garden Centre

Open to the public with the modification of face-masks when indoors and social distancing to be observed. QR code check-in available.

Yarra View Nursery & Bushland Flora

Open with the modification of face-masks when indoors and social distancing to be observed.

Knoxbrooke Outsource

Open with the modification of face-masks when indoors and social distancing to be observed.

Mawarra Day Services

Day service support continues with more robust DHHS guidelines for disability services already in place.

Jigsaw Industries

Open with COVID-safe guidelines in place.

Waratah Gardening

Open with COVID-safe guidelines in place.

Mawarra Op Shop and Sorting Centre

Open with COVID-safe guidelines in place.

Ringwood and Warragul Hubs

Open with the modification of face-masks when indoors and social distancing to be observed.

Knoxbrooke COVID-19 Preparedness

Knoxbrooke has in place a well-prepared COVID-19 Emergency Response Plan. The Emergency Response Plan has been tested on three occasions through different simulations. We have well-drilled protocols in place to ensure the safety of clients, families, carers and team members. WorkSafe attended two Knoxbrooke premises and inspected our COVID-safe plan and was satisfied Knoxbrooke was taking appropriate safety measures. Regardless the COVID-safe plans will be reviewed and updated accordingly.

COVID-19 safety measures

Given the numbers of COVID-19 cases, please be sure to follow the DHHS advice below:

  • Stay at home and get tested if you have symptoms of COVID-19, however mild
  • Practise good hygiene, wash your hands and cough or sneeze into a tissue or your elbow
  • Observe social distancing by maintaining at least 1.5m from anyone you don’t live with

(Please refer to https://www.dhhs.vic.gov.au/staying-safe-covid-19 for further information)

If a client or team member does have symptoms and gets tested for COVID-19 and is awaiting a result, please remember to advise Knoxbrooke via email (covid19@knoxbrooke.com.au) or call/SMS the Knoxbrooke COVID-19 hotline 0475 500 550.

Please re-contact Knoxbrooke once you have a result, positive or negative. For everyone’s safety, it is critical that you regularly communicate any cases of suspected or actual COVID-19.

To date, Knoxbrooke has not had a positive COVID-19 case and the COVID-19 taskforce is well-prepared to respond should this occur.

Thank you for your continued support.

Kristian Dauncey

Group CEO